I am a hands on, highly technical former US Army Intelligence Officer that brings 30 years of proven IT leadership building successful teams, technologies, infrastructures, products and process. I believe technology should drive a business plan and that we should strive to continuously shape our world through the adoption of new or redesigned technology. Steve Jobs once said, “Those who are crazy enough to think they can change the world usually do.” To that end, I am passionate about empowering my teams to think out of the box, to dispense with mediocracy and to build products and infrastructures that are secure, reliable, exciting and cutting-edge.
John Shaw
338 Southview Drive
Mechanicsburg, PA 17055 US
(917) 455-0408
john@john-shaw.com
Bachelor of Science in Management • June 1993
Good business management principles have held true over time. The Bachelor of Science in Management program at Dominican College provided me with a solid curriculum in management and gave me the core tools, that I still use to this day, to be an effective manager and a standout organizational operations leader.
Chief Technology Officer Advisor, Technology Strategist and Solutions Architect• September 2016 - Present
Client: Ricoh-USA (18,000 employees, $20B revenue) As CTO Advisor, I delivered a full digital transformation technology strategy shifting a hardware company to a digital services company under budget and within 18 months. Led cross-functional agile teams consisting of business analysts, development, security, operations, and third-party vendors to deliver Ricoh’s first-of-kind combined AI/ML SasS multi-tenant AIOps platform. Created engagement and professional services workflow and strategies and trained commercial and public sales organizations on ITOM and AIOps. Advised the executive team on strategies and timelines for future development projects addressing the company’s overall objectives and strategic direction.
Chief Technology Officer for the Civil IT Division & Advanced Solutions Architect• April 2018 - June 2020
Led a technical organization of approximately 1,000 developers, operations, analysts, and contractors supporting over 30 Federal programs and delivering $250M in annual revenue. Delivered multiple development projects for DEA, ATF, and Department of Justice including cloud-based solutions addressing APM, Observability, ITOM and AIOps. Delivered pragmatic and sustainable technology solutions for multiple captures, totaling more than $8.7B in contract value. Identified new opportunities, consolidated technology, established new trends, and drove integration strategies with Splunk, Salesforce, ServiceNow, Managed Document and Print Services, and PEGA. Technologies used: AI Ops, ML, CV, PaaS, SaaS, IaaS, CICD, SDN, CM and Testing, Azure, Google Cloud, Agile, Rapid Prototyping, SDLC, UX/UI.
Chief Technology Officer and Managing Director of Strategic Partnerships • September 2015 - December 2017
Delivered a SaaS/cloud-based next generation, IoT-friendly, mobile-based optical image conversation platform capable of collecting big data, delivering programmatic digital media, surveillance, facial recognition and performing financial transactions for the commercial and consumer transportation, advertising, real estate, and retail industries. Led hardware, software, and infrastructure teams with expertise in computer vision, deep learning, cloud services and infrastructure (AWS), mobile application development, custom Linux OS builds and web application development. Defined and delivered the company strategic technical vision, set technology budgets, negotiated all 3rd party vendor contracts. Technologies and methodologies used: Amazon AWS, open source, RabbitMQ, Node.js, C, Java, Angular.js, custom Linux, Docker, iOS & Android mobile apps, AMQP, computer vision, pattern algorithms, computer board design and layout, FPGA, ITIL, Agile, SIG Lite, SOC II Types i and ii.
Head of Technical Operations and Software Engineering • January 2012 - May 2016
Delivered the company’s SaaS/cloud-based (AWS) PaaS digital media delivery solution capable of ingesting, scheduling, delivering, and integrating programmatic advertising, NFC, BLE, proximity devices, data collection and OTT content through proprietary IoT-friendly hardware running a re-engineered mobile Android OS and managed via an iOS-based mobile app or web UI. Led a highly specialized multi-country Agile engineering team of 40 and drove all software engineering functions including establishing methodologies, processes, and product roadmap. Directed a NYC-based infrastructure SME team and led all technical operations covering infrastructure management, capacity planning, eCommerce and ERP implementation, professional services, and internal IT support. Technologies/methodologies included NetSuite, AD, DNS, LDAP, RADIUS, Exchange, MSSQL, Linux, HTML5, Ember, MongoDB, CouchDB, XMPP, Node.js, Java for web and Android, Ruby on Rails, Amazon AWS with CDN, open source, C++, iOS, DRM, DSP, DMP, ITIL and Agile.
Vice President of Software Engineering • August 2007 - January 2012
Delivered a suite of proprietary cloud-based SaaS digital telepresence conferencing products (room and desktop). Led a 30-person Agile development organization of software engineers across 4 countries on design, development, testing and deployment. Delivered product development strategic plans. Established and implemented long-term objectives and standards of performance for products and department. Delivered all projects within budget and timelines. Key technologies included Windows and Linux servers running C++, .NET, Java, Ruby on Rails, and PHP proprietary applications over IIS and Apache Tomcat web with Hibernate, MySQL and SQL Server databases, SIP, H.323, H.264, MPEG- 4, Codian MCU and XMPP.
After 30 years of a solid career, I've not only managed to accumulate a wealth of experience, but I've continually added new skills and developed old ones. To that end, below are some of the key skills that I've used in more recent years sitting in senior roles. My resume contains a much more tactical view of my skills.
Don't hesitate to reach out. I look forward to hearing from you!